I’ve been on a hunt to find a viable solution for monitoring Twitter metrics and it hasn’t been as easy as you might think. There are many tools that exist — lots that are bad, some that are good, but I have yet found a Twitter Analytics tool that I can call “great”. After few weeks of looking around and testing, i’ve boiled it down to three products that are worthy of a closer look.
The criteria for my product search has been: 1) Depth of data provided 2) Accuracy of data provided 3) The ability to specify date ranges and 4) Cost.
Here are the three contenders:
FIRST Contender: uberVU

Summary: uberVU provides analytics and reporting about conversations around your brand happening in the social web. It’s not a twitter-specific tool, but it does let you filter data relevant by platform. With the Basic account, you receive data for 5 keywords/brands you want to tracks.
Cost: Basic account $49.99/month (1 user, 5 searches), Plus account $179.99/month (5 users, 30 searches), Team account $399.99/month (15 users, 75 searches)
Pros:
- Ability to specify exact date ranges
- Filtering by: Platform, Language, Location, Sentiment, Network Size
- Export data to CSV files
- Pretty PDF reports
- Great way to get a general idea of your brand mentions
Cons:
- No data about followers/following
- No data about tweets/retweets
- Questionable data accuracy
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SECOND Contender: Twitter Counter

Summary: Still not sure how to best describe Twitter Counter but it’s a solution — part platform, part destination site, part statistics — all about twitter.
Cost: Pro Stats $15/month, Site Owner $25/month
Pros:
- Most relevant twitter metrics are included (followers, following, tweets, mentions, retweets)
- Graphic chart display
- Export data to CSV files (data is very limited)
- Compare metrics against two other competitor profiles
Cons:
- Not possible to retrieve data for exact date ranges
- No data about total reach of the brand
- No reporting
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THIRD Contender: Raven Tools

Summary: Raven Tools is a comprehensive tool set for researching, tracking and managing metrics relevant to internet marketing campaigns — from SEO, to email, to social media. The value here is that you get access to a lot of useful tools, outside of Twitter analytics, that might be helpful in other areas of online marketing. I especially like their link building features, pretty awesome stuff.
Cost: Basic $19/month, Pro $99/month (this is what you need for social metrics), Agency $249/month
Pros:
- Ability to specify exact date ranges
- Graphic chart displays with overlapping metrics
- Reporting
- Benchmarks for data sets (+/- %)
- Much more than just Twitter data
Cons:
- Not possible to extract twitter mentions data (they just give you a stream from social mention)
- Questionable accuracy on “reach” metric
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All three contenders have a lot of good things going for them and some obvious shortcomings. I certainly wouldn’t call any of them a clear “winner” just yet but one of them is pretty damn close to becoming an almighty twitter analytics solution.
Are there any other tools that you think can contend?